Privacy policy
Effective Date: January 16, 2026
1. Who We Are
This Privacy Policy is issued by Shenzhen Dalang Communication Technology Co., Ltd. (hereinafter referred to as "we," "us," or "the Company") and applies to all products and services provided through our official website at https://gnssrtkmall.com. We are the controller of the personal information collected.
2. Information We Collect and Legal Basis
We collect necessary information only for clear and legitimate purposes.
-
Information You Provide Directly: When you create an account, make a purchase, or contact us, we collect your name, address, email address, phone number, and payment information (which is processed directly by secure third-party payment gateways; we do not store full payment credentials). We process this information to perform our contract with you (e.g., to process your order and arrange delivery), which is necessary to provide the service.
-
Information Collected Automatically: When you visit our website, we automatically collect certain information through cookies and similar technologies, such as your IP address, device identifiers, browser type, and browsing history. We process this information based on our legitimate interests to maintain website security, prevent fraud, analyze and improve website functionality and performance. You can manage your cookie preferences through your browser settings.
-
Marketing Information: We will only use your contact information to send you product news or promotional messages if we have obtained your explicit consent. You can unsubscribe at any time.
3. How We Share Your Information
We share your information only in the following limited circumstances:
-
Service Providers: We share necessary information with trusted third parties who assist us in operating our business, such as payment processors, logistics companies, cloud hosting, and data analytics providers. They are contractually obligated to maintain confidentiality and may process data only for our specified purposes.
-
Legal Obligations: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes regarding the ownership or use of your information.
-
We Do Not Sell Personal Information: We do not sell your personal information to any third party for their own marketing purposes.
4. Your Rights and Control Options
We respect and uphold your control over your personal information. Depending on the laws of your jurisdiction, you may have the following rights:
-
Right of Access and to be Informed: You have the right to know what information we process about you and for what purposes.
-
Right to Rectification: You have the right to request the update or correction of inaccurate personal information.
-
Right to Deletion: Under certain conditions, you have the right to request that we delete your personal information.
-
Right to Restrict or Object to Processing: You have the right to request that we restrict or, in specific circumstances, object to the processing of your information.
-
Right to Data Portability: You have the right to receive the personal information you have provided to us in a structured, commonly used format and to transmit it to another controller.
-
Right to Withdraw Consent: For processing based on consent (e.g., marketing), you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
-
Right to Opt-Out of Marketing: For marketing communications, you can opt-out at any time by using the "unsubscribe" link found at the bottom of every marketing email.
How to Exercise Your Rights: If you wish to exercise any of the above rights, please contact us using the details provided in Section 7, "Contact Us," below. For security purposes, we may need to verify your identity before processing your request. We will respond to your request within the timeframe required by law.
5. Data Security and Retention
We implement reasonable technical and organizational measures (such as encryption and access controls) to protect your personal information from unauthorized access, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or for a longer period if required by law.
6. International Data Transfers
Our servers are located in China. When you access our services from other jurisdictions, your personal information will be transferred to and processed in China. We ensure that adequate protection for such cross-border transfers is provided through legally recognized mechanisms.
7. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have any privacy-related complaints, please contact our Data Protection Officer using the following details:
-
Company Name: Shenzhen Dalang Communication Technology Co., Ltd.
-
Company Address: Room 708, Building C5, Hengfeng Industrial City, No. 739, Zhoushi Road, Hangcheng Street, Bao‘an District, Shenzhen, Guangdong, China
-
Email: Dalang@gnss.club
We are committed to providing a substantive response to your request within 15 business days.
8. Policy Updates and Dispute Resolution
-
Updates: We may update this policy from time to time. The updated version will be posted on this page with a revised effective date. For significant changes, we may notify you through a website announcement or email (if you have registered an account).
-
Governing Law and Dispute Resolution: The interpretation of this policy is guided by the core principle of protecting users' privacy rights. We are committed to adhering to the spirit and requirements of the data protection laws applicable in our users' primary places of residence. Any dispute arising from this policy shall first be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the competent court in the location of our company's principal place of business (i.e., Shenzhen, China) for litigation.
